Admins only. Reps and managers see a shorter welcome and no checklist.
The welcome window
The first time you open the app you see Welcome, your name. Let’s get your workspace ready. with the six steps listed and ticked where they’re already done.- Start setup opens the checklist.
- Show me around takes you to the Deals page and runs its tour. See Guided tours.
Working through the checklist
The checklist lives in the Setup 3/6 button in the top bar of NextLevel MCA, next to the ? menu. Click it to see each step, why it matters, and a link to where you do it.1
Connect a mailbox
Without one, submissions can’t be emailed to lenders. Set up opens Settings → Senders. Ticks when at least one mailbox in the workspace is connected. See Connecting Gmail or Outlook.
2
Add your lenders
Deals can only be submitted to lenders you’ve added. Set up opens Lenders. Ticks when you have at least one active lender. See Adding a lender.
3
Review your pipeline
Check the stages deals move through and what moves them. Your pipeline comes with default stages, so this step ticks only when you click Mark reviewed. Open takes you to Settings → Pipeline. See Deals and the pipeline and Pipeline stage events.
4
Review the application form
Choose what merchants fill in, then share the link. The form comes with defaults too, so click Mark reviewed when you’re happy. Open takes you to Settings → Application Form. See The application form.
5
Add your team
Give your reps and managers access. Set up opens Settings → Team. Ticks once the workspace has more than one active user. See Adding team members.
6
Add your logo
It appears on the application form, merchant portal and PDFs. Set up opens Settings → General → Branding. Ticks when a logo is uploaded there or in the application form’s branding.
What happens next
- The checklist never opens by itself. Open it whenever you want from the Setup button.
- Steps are checked live. If a mailbox is later disconnected or your only lender is retired, that step goes back to unticked.
- Mark reviewed counts for the whole workspace: once one admin marks the pipeline reviewed, every admin sees it ticked.
- The welcome window and hiding the checklist are per person.
Hiding and bringing it back
- Hide setup guide at the bottom of the checklist removes the Setup button for you.
- To bring it back, open the ? menu in the top bar and choose Setup guide.
Common problems
I connected a mailbox but the step isn't ticked
I connected a mailbox but the step isn't ticked
Click the Setup button again; it re-checks every time it opens. The mailbox must show as connected in Settings → Senders. A disconnected mailbox doesn’t count. See Reconnecting a mailbox.
Add your team stays unticked
Add your team stays unticked
It needs at least one active user besides you in Settings → Team. Deactivated users don’t count.