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A manager override is a manager’s cut of the Lender Commission on deals their reps work. Your brokerage pays it on top: it never reduces a rep’s share. Overrides are Rep Commissions marked Override, created automatically when a deal is marked funded. Setting an override rate needs the team management permission (admins by default).

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Set a manager’s override

1

Open Settings → Team → Members

Click the manager.
2

Enter their Manager override %

The field shows for anyone who has reps reporting to them. Leave it empty for no override.
3

Save

It applies to deals funded from now on. Deals already funded keep what they were paid.

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Who gets an override on a deal

When a deal funds, the originator and the closer each get their own Commission %, as always (one person in both roles is paid once). Then:
  • Each rep’s manager gets their override %. If the originator and the closer have different managers, both managers get one.
  • A manager over both reps gets one override, not two.
  • A manager working the deal themselves (as originator or closer) gets their normal share only, no override on top.
  • Only one level: a manager’s own manager earns nothing on their team’s deals.
  • No override when a rep has no manager, the manager has no override %, or the manager’s account is inactive.
What your brokerage keeps is the Lender Commission minus the reps’ shares and the overrides.

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Example

A deal funds with a $10,000 Lender Commission. The originator Tess is on 30% and reports to Jane, whose override is 3%. The closer Mike is on 20% and reports to Bob, whose override is 2%.
Overrides add to what you pay out on every deal. Check that your commission and override rates together still leave your brokerage a healthy share. The funding window shows what the brokerage keeps before you confirm.

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Frozen when the deal funds

The manager and the rates are recorded on the deal’s Rep Commissions when it funds. Moving a rep to another manager, or changing anyone’s rate later, doesn’t change deals that already funded.

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Changing them

When a deal is marked funded, the Finalize Funded Deal window lists every Rep Commission and override it will create, and what the brokerage keeps.
  • Admins (anyone with the edit permission in the Rep Commissions area) can change a percentage, remove a row or add one, for that deal only.
  • Everyone else sees them read-only.
After funding, admins can still change any Rep Commission or override on the Rep Commissions page until it’s marked Paid. Once paid, it’s locked. If a paid one needs a correction, contact support. Related: Rep Commissions, Managers and reps, Setting a rep’s commission %.