How splits are created
When someone marks an offer funded, the Finalize Funded Deal window records the Lender Commission (funded amount × points) and any PSF. Rep Commissions are then created from both, each as Pending:- The deal’s originator and closer each get their own Commission % from Settings → Team → Members. One person in both roles gets one share.
- Each rep’s manager gets their override % on top, if they have one. See Manager overrides.
Who sees which
Seeing every deal (View All Deals) doesn’t show every Rep Commission. That takes the view-all permission in the Rep Commissions area. See Permission templates.
What the page shows
Each row has the Deal, the Recipient, the Kind (Rep, or Override for a manager override), the Type, the Split percentage, the Amount, the Status and the date it was Created. Click a column heading to sort, and click a row to open the deal. Search by deal or recipient, and filter by status, type, recipient or deal. Clear resets the filters.Statuses and paying out
1
One at a time
Click the row’s Status and choose Paid, Pending or Cancelled. It saves straight away.
2
Several at once
Tick the rows (the box in the header ticks the whole page). In the bar that appears, click Mark paid, Mark pending or Mark cancelled, then Confirm.
On an advance
Open an advance from the Advances page or from After funding on the deal’s Offers & Contracts tab, then its Commissions tab. It shows that advance’s Lender Commissions and its Rep Commissions with each recipient, split, amount and status.Correcting a split
The page changes status only. You can’t edit an amount or percentage, or add a split, after funding. Changing someone’s Commission % or override later doesn’t change Rep Commissions already created. To redo the splits on a deal that isn’t paid yet, delete its advance with Also delete related records ticked and mark the offer funded again. Once paid, Rep Commissions are locked; contact support for a correction.Common problems
A rep got no Rep Commission on a funded deal
A rep got no Rep Commission on a funded deal
They weren’t the originator or closer when it funded, their Commission % is 0, no points or PSF were entered, or an admin removed them from Rep Commissions when funding.
A rep has two rows for one deal
A rep has two rows for one deal
One is their share of the Lender Commission and the other their share of the PSF. Both show the type Commission.
I can't change a status
I can't change a status
You need the Rep Commissions edit permission. Ask an admin.
A manager can't see a rep's commissions
A manager can't see a rep's commissions
The rep must be linked to that manager in Settings → Team → Members. See Managers and reps.