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AppCRM
Editing a team member now shows MCA permissions (what they can do in NextLevel MCA) and CRM permissions (what they can do in your CRM) side by side on the left.CRM permissions has the same permissions, with the same names, as the CRM’s own user screen, including the newer ones: Ask AI, AI Studio, knowledge bases, WhatsApp, gift cards and more.
  • Presets: Rep, Manager and Admin tick a starting set, and you can adjust anything after that.
  • The areas an MCA shop uses are shown. Everything else, such as payments, invoicing, products and memberships, sits under More CRM features.
  • A search finds any permission.
  • Ask AI for everyone: every preset includes it, and new team members get it.
Saving keeps what you didn’t touch. A save changes only the permissions on this screen. Anything else on the person’s CRM user stays as it is. Before, saving a rep could switch off permissions that had been set in the CRM directly.

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