Every email the app sends now leaves from a mailbox your team connects under Settings → Senders: submissions, contract requests, offer pitches, document requests and portal links. Texts go through your CRM. Where you send something yourself, a From picker lets you choose the mailbox and remembers your choice.Set a default mailbox for automated emails when the deal’s rep has no mailbox of their own. Merchant replies to a connected mailbox show up in the deal’s Conversation tab (on by default per sender). If no mailbox is connected, the email options say so instead of failing quietly.
