> ## Documentation Index
> Fetch the complete documentation index at: https://docs.nextlevelmca.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Team permissions match the CRM

> Released 2026-10-12 · App, CRM

<Update label="2026-10-12" tags={["App", "CRM"]}>
  Editing a team member now shows **MCA permissions** (what they can do in NextLevel MCA) and **CRM permissions** (what they can do in your CRM) side by side on the left.

  **CRM permissions** has the same permissions, with the same names, as the CRM's own user screen, including the newer ones: Ask AI, AI Studio, knowledge bases, WhatsApp, gift cards and more.

  * **Presets:** **Rep**, **Manager** and **Admin** tick a starting set, and you can adjust anything after that.
  * **The areas an MCA shop uses are shown.** Everything else, such as payments, invoicing, products and memberships, sits under **More CRM features**.
  * **A search** finds any permission.
  * **Ask AI for everyone:** every preset includes it, and new team members get it.

  **Saving keeps what you didn't touch.** A save changes only the permissions on this screen. Anything else on the person's CRM user stays as it is. Before, saving a rep could switch off permissions that had been set in the CRM directly.
</Update>

<p><a href="/changelog/changelog">← All updates</a></p>


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