> ## Documentation Index
> Fetch the complete documentation index at: https://docs.nextlevelmca.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Help & support, right in your CRM

> Released 2026-09-30 · App, CRM

<Update label="2026-09-30" tags={["App", "CRM"]}>
  A round **?** button now sits at the top of your CRM, next to the NextLevel MCA bell. It opens a Help & support panel with three tabs:

  * **Ask**: an assistant that answers from our Help articles and links the one it used. Tell it something failed and it checks your recent errors and your deals, only as far as you're allowed to see them, to work out what happened. If it can't sort it out, it opens a ticket for our team with your conversation attached and gives you the ticket number.
  * **Help articles**: search and open every Help article without leaving the CRM.
  * **Contact**: send our team a message without chatting.

  Close the panel and it picks up where you left off, or start a **New conversation**. The arrows icon makes the panel bigger. See [Getting help](/help/getting-help).
</Update>

<p><a href="/changelog/changelog">← All updates</a></p>


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